Licensed by MOM · EA 26C3625 · Placing Burmese helpers in Singapore
A serene home isn't luck. It's clear expectations, spoken in her native tongue.
Built by two Singaporean Burmese childhood friends who speak both worlds.
Translating unspoken cultural norms, household rules, and domestic expectations into native Burmese clarity, we are the domestic agency we always wished existed to help your household run on quiet understanding from day one.
Delayed feedback creates resentment; immediate, blame-free remediation creates clarity. Speak your raw frustration into WhatsApp. We strip the anger and translate it into natural Burmese, so your helper receives an instant, gentle, but corrective instruction that voices the adjustment clearly, without creating tension in your home.
Send it any time. 3am, mid-commute, the moment it boils over. You do not have to be polite about it.
May I Say
YOU SEND
aiyo the pan again lah… told her three times already, cannot use steel wool on the nonstick, now scratches everywhere. honestly cannot tahan 😤7:41 PM ✓✓
“Ma'am appreciates your kitchen work. Please wash the black pans only with the soft yellow sponge.”
WITH A CLEAR WHY.
“The steel wire sponge scratches the coating, and a scratched pan can't be used.”
Most households do not break down over a major failure. They fail over a pan cleaned with the wrong sponge, a shirt folded a way nobody mentioned, a dinner served at seven when it was wanted at half-past six, and a question that was never asked because asking felt rude. And this exact moment of breakdown is actually the single most critical window for alignment.
We do not think these are a result of a bad placement, but mere friction that is just not voiced out at the opportune time, and communicated clearly, and gently.
Instead of letting frustration simmer overnight or delivering a tense, 7:00 PM scolding, we built an automated WhatsApp engine to end the uncomfortable quiet.
For Singaporean families, this means you can voice the difficult adjustments needed to your helper in her own language, and convert unwritten household expectations into native Burmese clarity without adding emotional weight to your day.
Every micro-adjustment builds your home's operational SOP in 4 steps:
01You tell "May I Say" what would make your morning 20% smoother.
02It automatically translates it into native Burmese, delivering it to her without blame or anxiety.
03She confirms she understands.
04We then log it into a permanent household preference file so that your household SOP is always updated for your current helper (or the next).
Precision is not micromanagement; precision is a kindness. By saying everything early, once, and deliver it in her own language, we protect your time, give her clarity, and bring your entire home into agreement.
A printed, bilingual sheet (English + Burmese) covering daily tasks, rest expectations, food preferences, phone rules, and care priorities. We put it where the work happens, or in her bedroom, so it's there when she needs it.
Doorstep handover with household orientation
We don't just drop her at your door with a wave and hope for the best. Before we leave, we walk her through your top 5 non-negotiable house rules in person, in native Burmese, using the preferences sheet as our guide.
Real-time micro-corrections via "May I Say"
When something needs tweaking, don't harbor quiet resentment. Open May I Say on WhatsApp. It translates your feedback into native Burmese and delivers to your helper automatically with context and care, and we log the rule into your home's permanent preference file so nobody has to say it twice, for this helper or the next.
Friction in month one is rarely a lack of effort or skill. It's that neither of you has a safe, scheduled slot to talk through expectations. We run structured weekly check-ins with her in native Burmese to review adjustments posted via May I Say and catch small misunderstandings before they turn into quiet frustration.
Before you commit to anything
Work out what a helper really costs.
Most agencies text you one number and call it done. You can't tell how much is the government levy, how much is the insurance MOM requires, and how much the agency simply kept for itself.
Already have a quote? Put the total in. We'll show you which part of it is cost passing straight through to someone else, and which part the agency keeps.
Which are you doing?
She flies in from Myanmar, which adds an air ticket and the Settling-in Programme.
Her age
Levy concession eligibility
Type the total at the bottom of your quote, exactly as written. We'll split it into money that passes straight through to someone else, and money the agency keeps. Only the second part changes from agency to agency, so it is the only part worth comparing.
Your first year, before her salary or any agency fee
S$4,845.22
Every line itemised below, largest first. The colour of each dot shows who actually receives that money.
The agency’s commission
What the agency keeps for itself — add a quote total above and we will work it out · to the agency
S$0
Worked out from your quote total, not typed in. It is everything in that quote that does not pass straight through to somebody else. That makes it bigger than the line marked “agency fee” on the two sheets we have seen, which left out lodging, transport, documentation and GST.
What is that made of?
A fee sheet usually splits it into these. Copy yours in and we will add them up against the figure above. Nothing here changes your bill.
Agency feeS$
Pre-deployment lodgingS$
TransportS$
DocumentationS$
Experience feeS$
We compute the GST rather than copy it: 9% on the agency's own service lines. MOM's Work Permit fees carry none, because a government fee is not a taxable supply.
Levy12 months at S$300 a month · to MOMS$3,600
Insurance premiummedical and personal accident, one permit cycle — and it issues your S$5,000 bond to MOM inside this premium, at no extra charge, which is why the bond has no line of its own · to your insurerS$607.13
Air ticketestimateone way to Singapore · to the airlineS$300
6-monthly medical examstwo in the first year · to the clinicS$103.56
Settling-in Programmefirst-time helpers only · to the training providerS$84.53
Pre-employment medicalestimatewithin 2 weeks of her arrival, and her permit depends on it · to the clinicS$80
Work Permit feesapplication and issuance · to MOMS$70
Who actually receives it
MOM — Singapore’s Ministry of ManpowerS$3,670
your insurer — a private company, not the governmentS$607.13
the clinic — an MOM-accredited clinic, you choose whichS$183.56
the training provider — an MOM-approved training centreS$84.53
the airline — her flight to SingaporeS$300
the agency — whichever agency you use, including usS$0
That figure carries no agency charge at all, because nobody can tell you one until you hold a quote. Put a total in the box above and we'll separate theirs out.
Salary and your agency's quote are your own figures, not sourced ones — Singapore sets no minimum wage for domestic workers, so we will not invent a typical one. When a quote is entered we ask you what it covers rather than assume it, and only the items you tick are treated as already paid for inside it. The S$5,000 security bond is deliberately absent from the total: your insurer issues it to MOM inside the premium above, so nothing of yours is paid out for it. Market-priced lines count at the midpoint of a real sourced range. Home leave and food are not included.
Pricing
Is the agency fee worth it?
The real value of a domestic agency isn't paperwork. It's what happens after handover. For the clean agency fee of S$888 (no hidden line items and no 9% GST surcharge), every single dollar you pay goes directly into securing a candidate and protecting her placement in your home.
When the kitchen counter isn't wiped down correctly on Day 4, or when your instructions get lost in translation, that S$1,480 agency may not spend time fixing it. You are left alone to manage the stress, handle the misunderstandings, and pray it doesn't end in a costly transfer.
We are not GST-registered, so we add nothing on top.
INCLUDED IN SHWE MATCH
01A printed bilingual household sheet (English and Burmese) covering daily tasks, rest, food, phone rules and care priorities.
02A doorstep handover: your top house rules walked through in person, in Burmese, before we leave.
03Helpline via WhatsApp: your feedback to the helper translated into native Burmese and delivered to her, and logged to your household preference file.
04A scheduled weekly check-in with her, in Burmese, through the first month.
Every licensed employment agency in Singapore has a public record on the Ministry of Manpower's EA Directory — government-hosted, and not something we can edit. Search licence 26C3625 and you'll find us: licensed as SHWE MATCH PTE. LTD., zero demerit points, and not on MOM's public list of revoked or suspended agencies. As we make placements, MOM will publish our retention rate on that same page — computed by MOM, not by us, where you can watch it.
Friends since Primary 5 at Fuhua Primary School in 2003, we built the domestic agency we always wished existed—one run by naturalized Singaporean-Burmese who fluently bridge both worlds.
Tate and May, childhood.
May arrived in Singapore at ten; Tate arrived at three. 23 years after becoming friends at Primary 5, we started a Burmese domestic headhunting agency because we could not find a single agency in Singapore that truly understood the struggles of both sides.
The employer's struggle with onboarding tax
As a mother of two living in Singapore who has hired 3 Burmese helpers since 2018 to present, May experienced the exact same the guilt and hesitation of bringing up small expectations from the helper that every other household employer feels. Employers don't hate having help. They hate the onboarding tax. To constantly police someone in your own living space takes an immense mental toll. The moment you bring a helper home, you take on an unpaid second job as a supervisor, interpreter, and manager.
The helper's reality
For the Burmese helpers, it means an agency they can actually trust with the truth. Entering a Singaporean home comes with quiet anxieties, fear of making mistakes, and unwritten cultural rules. Because we speak their native language and understand their world, we can ask the questions a traditional agency never thinks, or knows how, to ask. Candidates thus confide in us about past placement realities, and skill gaps they would otherwise feel unsafe to divulge to a traditional agency. When a helper doesn't have to hide out of fear, small misunderstandings get resolved before they ever turn into household friction.
Dignity over debt
Our parents were immigrants who built their lives in Singapore from scratch, so the fear of stepping into a foreign country isn't alien to us. Heavy debt amplifies that fear, forcing helpers into survival mode.
While the law allows agencies to deduct up to two months of a helper's salary, Shwe Match caps ours at no more than half a month.
Giving helpers a fair, dignified start gives her the mental clarity to care for your family.
Tate and May today.
What we promise you
Every helper we place is personally interviewed and vetted by us in native Burmese before an employer ever sees her profile. On a transfer, we ask why her last placement ended and we tell you exactly what she said, without filter or spin. We don't pass biodatas across a desk. We use native Burmese fluency and real household experience to build an alignment that lasts.
Tate & May
Wherever you are right now
Already have a helper, or hiring one?
Start here
Tell us about your household.
Who needs looking after, what you can spend, and when you need someone. If a previous placement went badly, tell us that too. It is usually the most useful thing you can say.
A serene home isn't luck. It's clear expectations, spoken in her native tongue. · Built by two Singaporean Burmese childhood friends who speak both worlds. · End the uncomfortable quiet. · We stay in the room after the placement.